Privacy Policy
Effective Date: July 12, 2026
Privacy Policy
AUTOSYSTEK LLC ("AutoSysTek," "we," "our," or "us") is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, use our managed IT services, or communicate with us through email, phone, or SMS.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Company name
- Email address
- Phone number
- Mailing address
- Information submitted through contact forms
- Support requests and related communications
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Date and time of access
- Website usage analytics
How We Use Your Information
We use your information to:
- Provide managed IT services and technical support
- Respond to inquiries and service requests
- Schedule appointments
- Create and manage support tickets
- Communicate regarding existing services
- Improve our website and customer experience
- Maintain the security of our systems
- Comply with applicable legal obligations
SMS Communications
AutoSysTek offers SMS messaging exclusively for customer support and operational communications.
Our messaging program consists of general conversational messaging used to:
- Respond to customer questions
- Provide technical support
- Communicate regarding support tickets
- Schedule appointments
- Provide service-related updates
We do not use SMS for promotional or marketing purposes.
Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
We may share information only when necessary to:
- Provide services requested by our customers
- Work with trusted vendors who assist in delivering our services
- Comply with legal obligations
- Protect our rights or property
These providers are contractually required to safeguard your information.
Messaging Terms and Conditions
1. Messaging Program
The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. Opt-Out
You can cancel the SMS service at any time by replying STOP to any message you receive from us.
After you send STOP, we will send one final confirmation message confirming your opt-out. After that, you will no longer receive SMS messages from AutoSysTek.
If you wish to resume receiving messages, simply contact us again or initiate a new conversation.
3. Help
If you are experiencing issues with the messaging program, reply HELP for assistance or contact us directly at info@autosystek.com.
4. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
5. Message Frequency and Rates
Message frequency varies based on your support requests and communication needs.
Message and data rates may apply according to your mobile carrier's plan. Contact your wireless provider for additional information regarding your messaging or data plan.
6. Privacy
Questions regarding your privacy should be directed to this Privacy Policy.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the user experience.
You may disable cookies through your browser settings; however, some portions of the website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, disclosure, alteration, or destruction.
While no method of transmission or storage is completely secure, we strive to protect your information using industry-standard security practices.
Data Retention
We retain information only as long as necessary to:
- Deliver our services
- Maintain business records
- Meet contractual obligations
- Comply with applicable laws and regulations
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the ability to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where permitted by law
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with a revised Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or our SMS messaging program, please contact us:
AUTOSYSTEK LLC
Toll-Free: 1 (855) AST-ECH3 (1-855-278-3243)
Email: info@autosystek.com
Website: https://autosystek.com